Publish your legal Policies (automatic vs. custom version)

Drafting a privacy policy or terms of sale from scratch is one of the tasks that most often delays launching a business. Under Settings → Policies, véltica takes care of your site’s legal documents so they go live complete, tailored to your country, and connected to your real business details.

Your site’s 4 legal documents in Settings → Policies: Privacy policy, Terms and conditions, Refund policy, and Booking cancellation policy

In Settings → Policies, you manage the four legal documents that govern the relationship between your business and your customers:

1. Privacy policy / notice: explains who is responsible for the personal data collected on your site (through forms, purchases, and bookings), why it is processed, and how users can exercise their privacy rights.
2. Terms and conditions: governs the use of your website and the general terms of sale for your products and services.
3. Refund and return policy: details when exchanges or refunds apply to offers purchased from your catalogue.
4. Booking cancellation policy: informs customers how far in advance they can cancel or reschedule a booked appointment and what happens to their payment or deposit.

How the Automatic version works (recommended): it writes itself from your business details, country, and service cancellation windows, and updates whenever your details change

When you open any of the four policies for the first time, you can choose Use the automatic version (or turn on the Automatic switch inside the document). We recommend this option for most businesses for three reasons:

• It writes itself from your real details: it pulls the trading name, legal name, tax ID, full address, contact email, and legal officer you saved in Settings → Business information, along with the country and language set in Settings → Region and currency.
• It knows your services’ rules: in your cancellation and booking policies, it automatically refers to each service’s own conditions and notice hours.
• It never goes out of date: if you change your business address next month, update your contact email, or switch the project’s country, the automatic version updates the published text on its own without you having to edit each document one by one.

Before a policy can be published, you must fill in the three required fields in Settings → Business information (trading name, email, and address). If any of them is missing, the policy card tells you which detail is needed and gives you a direct button to complete it.

Which laws each regional profile cites (Mexico: LFPDPPP, ARCO rights, INAI, and PROFECO; Spain: GDPR, LOPDGDD, and AEPD; US: CCPA/CPRA and FTC)

Depending on the country selected in Settings → Region and currency, both the automatic version and the base templates adapt their legal references to the appropriate framework:

Configured Country / Region	Legal framework and authorities cited by your templates
Mexico	The Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), ARCO rights (Access, Rectification, Cancellation, and Opposition), INAI, and PROFECO for consumer protection.
Spain	The European General Data Protection Regulation (GDPR), the Organic Law on Data Protection and Digital Rights (LOPDGDD), and the Spanish Data Protection Agency (AEPD).
United States	The US privacy and e-commerce framework: rights under CCPA / CPRA, Federal Trade Commission (FTC) rules, and your state attorney general.
Other countries	International profile referring to “applicable law” in the jurisdiction of your business address.

Important note: Templates and automatic versions are a starting reference designed to help you meet standard requirements, but they do not replace professional legal advice if your industry has special regulations (such as healthcare or financial services).

How to write or edit your own policy from a template and fill in bracketed placeholders [...]

If your lawyer gave you custom legal copy or you want to tweak a specific paragraph:

1. Open the policy in Settings → Policies and click Edit (or choose Write my own from a template).
2. As soon as you edit the text in the document editor (where you can use headings, subheadings, bold text, and lists), the Automatic switch turns off and the document becomes yours so véltica never overwrites your manual changes.
3. Bracketed placeholder check [...]: if you start from a manual template and still have placeholders in square brackets left to fill in (such as [return window] or [address]), véltica shows a warning telling you how many bracketed details remain and blocks publishing that policy until you fill them in. That way, you can never accidentally publish a legal document with unfinished placeholder text.
4. If you ever want to discard your manual edits and return to the system-maintained text, click Go back to the automatic version.

Where your policies are published and how they link automatically in your footer, checkout, and booking pages

Each published policy gets its own clean URL on your site (/privacy, /terms, /refunds, /cancellation) and goes live the moment you save it, without needing to open the editor or republish the whole site.

Once published, véltica links them automatically wherever your customers need them:

• In the Footer of your website.
• On the booking page of your scheduled services before a customer confirms an appointment.
• During the payment and checkout flow for your offers.